FREQUENTLY ASKED QUESTIONS
WHAT CONDITIONS DO YOU TREAT?
We treat a wide variety of conditions including sprains, strains and overuse injuries for all parts of the body. We treat workplace, motor vehicle accident and sports injuries
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
We accept Private Health Insurance (PHI), Workers Compensation and CTP insurance. Medicare referrals for 5 visits in the calendar year are also accepted and may be bulk billed.
You can claim you PHI rebate on the spot through our HICAPS terminal. We will bill your Workers Comp or CTP insurer directly once approval has been given.
DO I NEED A DOCTOR’S REFERRAL?
If you are a private patient - NO! If you are a Workers Compensation, CTP or using Medicare then you will need a referral from your treating doctor.
WHAT DO I NEED TO BRING TO MY FIRST VISIT?
Please bring with you:
- Any relevant medical information that may help your therapist in assessment and treatment of your condition. This may be in the form of X-rays, MRIs, medical reports etc
- Comfortable clothing in the form of shorts and t shirt (clothes that you would normally exercise in are great).
- Your everyday shoes, your sport shoes and your orthotics if you have them
- Your health fund and/or medicare card, however, if you forget any or all of these items we will still be more than happy to see you!